20 Sep
|
GreenFox Windows & Doors
|
Winnipeg
20 Sep
GreenFox Windows & Doors
Winnipeg
Greenfox Windows & DoorsClient Relations ManagerLocation : Calgary, AB (with occasional travel to Edmonton).Be the trusted voice our customers count on.AtGreenFox Windows & Doors, we believe our customers deserve more than just outstanding windows and doors; they deserve peace of mind. As aClient Relations Manager, you'll be the reassuring voice on the other end of the line, the problem-solver in the field, and the link between our valued clients and our team. If you love building relationships, thrive in a fast-paced environment, and enjoy bringing calm and clarity to customers, this is the role for you.GreenFox Windows & Doorsis a leading provider of high-quality, energy-efficient windows and doors across Alberta, with locations in Edmonton, Calgary, Red Deer, Lethbridge, and Medicine Hat. Known for our world-class products, lifetime warranties, and 25-year workmanship guarantee, we've earned a five-star reputation for excellence in both craftsmanship and customer service. AtGreenFox, we're more than just a workplace; we're a team committed to growth, integrity, and supporting our community.As ourClient Relations Manager, you'll be the first point of contact for many of our clients after installation. You'll provide complimentary inspections, address customer concerns with professionalism, and ensure every customer feels heard, respected, and cared for. This role requires some travel between Calgary and Edmonton, along with a rotating work schedule to best serve our clients.ResponsibilitiesConduct complimentary inspections and site visits when neededCommunicate clearly, politely, and professionally with customersProvide accurate information and reassurance to clientsHandle customer requests, concerns,
and complaints with empathyCollaborate with other departments to resolve issues promptlyComplete administrative duties and general office support tasksEnsure all company policies and procedures are followedMaintain accountability and deliver a high standard of serviceQualificationsProven customer service skills with diplomacy and tactStrong interpersonal skills to work effectively with clients and colleaguesExcellent communication skills: listening, verbal, and writtenProficient in computer skills with various software applicationsStrong organizational and time-management skillsAttention to detail with proofreading and editing abilitiesA valid driver's license (for travel between Calgary and Edmonton)Must be legally entitled to work in Canada.Why Work with GreenfoxFull-time, salaried position.Salary Range: $50,000 to $52,000 per year, based on experience.Extended healthcare benefits after probationCompetitive RRSP matching programOn-site parkingComplimentary gym membershipA supportive, fast-paced, and engaging workplaceGrowth opportunities in a reliable and expanding organizationWork Schedule Rotation:Week 1: Monday to FridayWeek 2: Tuesday to SaturdayThis alternating schedule ensures we meet customer needs, including Saturdays. Flexibility and commitment to both weekday and weekend shifts are essential.Ready to Join GreenFox?If you're detail-oriented, enthusiastic, and dedicated to making an impact, we'd love to meet you. AtGreenFox Windows & Doors, you'll be part of a trusted, growing company that values excellence, integrity, and customer satisfaction. Apply today and help us continue building strong customer relationships across Alberta!Greenfox Windows & Doors is an equal opportunity employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, family status, disability, or any other protected ground under applicable human rights legislation.#J-18808-Ljbffr
📌 Client Relations Manager - C$50,000 - C$52,000 A Year (Winnipeg)
🏢 GreenFox Windows & Doors
📍 Winnipeg