Become the Housekeeping Operations Lead at Sun Peaks Resort and elevate hospitality through effective team management. Enjoy a balance of leadership and outdoor activities. This position at Sun Peaks Resort calls for individuals with at least 2-3 years in senior housekeeping roles.

You’ll play a critical role in guiding a team to deliver exceptional guest experiences while maintaining high cleaning standards and operational efficiency. Your leadership will directly impact guest satisfaction and team performance. Key Responsibilities:

- Coordinate all housekeeping operations for guest satisfaction
- Analyze service trends to improve processes
- Develop training programs for new and existing staff
- Monitor employee performance and provide feedback
- Engage in team scheduling and budget management Requirements:
- 2-3 years’ experience in a similar role
- Strong organizational and communication skills
- Ability to mentor and motivate staff
- Familiarity with hotel systems is a plus
- Composure under pressure in a fast-paced environment Drive excellence in guest relations while working in a cooperative team at Sun Peaks Resort.

📌 Housekeeping Operations Lead at Sun Peaks Resort (Kelowna)
🏢 Sun Peaks Grand Hotel u0026 Conference Centre
📍 Kelowna