Drive impactful change as a Crisis & Resource Counsellor at WoodGreen, located in Toronto. This hybrid role focuses on providing essential support to seniors in crisis situations. As a key member of the Toronto Seniors Helpline team, you will be responsible for assessing risks and offering crisis management services.

Required qualifications include a Bachelor’s Degree in Social Work along with two years of relevant experience. Utilize your knowledge to support older adults and their caregivers effectively via telephone and chat services. Key Responsibilities:

- Respond to crisis referrals via telephone and online
- Conduct initial risk assessments using standardized tools
- Provide supportive counseling and referrals to services
- Maintain accurate records and statistical data
- Collaborate with community and healthcare teams Requirements:
- Bachelor’s Degree in Social Work or equivalent
- Registration with a regulatory body for social work
- 2 years’ experience in counseling and interventions
- Excellent communication and customer service skills
- Knowledge of services for seniors in crisis Bring your expertise in crisis intervention to the WoodGreen team and help support Toronto's elder community.

📌 Hybrid Crisis Resource Counsellor Role (Toronto)
🏢 WoodGreen Community Services
📍 Toronto