Shape the future of disability management at iA Financial Group as a Disability Claim Director. Lead a high-performance team focused on operational excellence and client satisfaction. Reporting directly to the Disability Management Director, you will be responsible for enhancing client experiences and operational efficiencies in a hybrid setting.

Your leadership will inspire a culture of innovation among specialists while ensuring compliance with national standards and strategic objectives. In this role, you will help identify growth opportunities within the services offered. Key Responsibilities:

- Guide a team to improve disability claims processes
- Foster collaboration with Member Experience and Legal teams




- Analyze service outcomes and operational metrics
- Equip the team with essential training and development
- Participate in meetings and develop processes for service quality Requirements:
- Proven disability claims management experience
- Bachelor’s degree or over 10 years of equivalent experience
- Solid strategic thinking and personnel management skills
- Exceptional communication abilities in French and English
- Digital mindset with a focus on leveraging technology Lead iA Financial's disability services with your expertise and vision.

📌 iA Financial Group Disability Claim Director (Toronto)
🏢 iA Financial Group
📍 Toronto