## Implementation SpecialistApply: Remote - Canada: Full time: Posted 8 Days Ago: R53220## ## :Implementation Specialist*Club Caddie – Public, Semi Private and MCO Golf Course InstallationTHE COMPANYClub Caddie is a quickly growing technology start-up that builds golf course management software. We’ve had the privilege of recently being acquired by Jonas Software.Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 15 countries. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia and Africa.

Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).Club Caddie’s objective is to expand Jonas’ outstanding reputation and market share in the public, semi-private and multi-course operator golf business.THE POSITIONWorking on our implementation team and reporting to the Director of Implementation, we are seeking an ambitious, action-oriented individual to join our team of professionals as an Implementation SpecialistJob Responsibilities: Scheduling meetings with clients following the sale of Club Caddie software and leading the collection of data and other information required to structure purchased software systems.

Creating and managing a project plan for each client, detailing the tasks that need to be completed for the timely installation of Club Caddie software systems.

Leading communications with clients throughout the software setup process to obtain feedback and approval.

Using knowledge of golf course operations, structuring Club Caddie software systems based on clients’ individual needs and specifications.

Training clients on how to use Club Caddie software systems and add-on modules that fit their specific needs.





Creating a specialized document for each client, detailing all customizations made.

Managing key deliverables and project milestones.

Providing cost and time estimates to clients who require additional developments to be done; billing clients for professional services.

Working closely with our Director of Education & Training to ensure all training material is being delivered to operators.

Other duties as assignedQualifications: Action-Oriented: Enjoys working hard; is action-oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Approachability: Is easy to approach and talk to; spends extra time to put others at ease; builds rapport well.

Prior Club Caddie experience preferred.

Bachelor's Degree Prior experience working as an Implementation Specialist or related field.

Golf Industry Acumen: intimate knowledge with golf course operations and golf course management systems; familiarity with Club Caddie’s competitor’s software functionality. 3+ years of golf course operation experience.

Sound technical knowledge.

Proficiency in Microsoft Office product suite or related tools.

The ability to work independently and as part of a team.

Strong analytical and problem-solving skills.

Excellent organizational and time management skills.

Robust Communication Skills and Presentation Skills: in written, spoken and non-verbal communications, is effective inside and outside of the organization in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports and with leadership teams.

Ethics and Values.## ## Business Unit:Club Caddie## ## Scheduled Weekly Hours:37.5## ## Number of Openings Available:1## ## Worker Type:Regular##

📌 Implementation Specialist (Toronto)
🏢 EWS Group
📍 Toronto