INKAS® Group is seeking a highly skilled Technical Support Specialist to operate at the core of our production support function. This role owns complex incidents and drives resolution across application, data, and infrastructure, acting as escalation point for critical issues in a high-availability SaaS workplace.
You will work across distributed systems, cloud settings (AWS), and runbooks to improve system reliability and customer experience.
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📌 Production Support Lead Incident Owner Cloud/api Toronto (Canada)
🏢 Inkasarmored
📍 Canada
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