Become a Lab Support Technician at Ciena, focusing on overnight operations vital for global software verification. This role emphasizes technical skills and teamwork during India business hours from our Ottawa lab. You will report to the Senior Manager of Lab Engineering and play a key role in ensuring smooth lab operations.

Your tasks will include assisting offshore teams, troubleshooting lab support requests, and managing equipment logistics. Focusing on Ciena’s Optical Products, you will help maintain optimal lab conditions for development and testing. Key Responsibilities:

- Assist offshore teams with R&D; technology needs
- Diagnose and repair hardware issues and circuit packs
- Reconfigure optical systems with technical accuracy
- Install and validate software for testing and development
- Track lab support activities and configurations closely Requirements:
- 3+ years experience in lab management and support
- Relevant College Diploma as a Technician
- Solid working knowledge of optical products
- Proficiency in JIRA and GEMS
- Willingness to work overnight shifts during core hours Support crucial R&D; efforts and advance your career at Ciena as a Lab Support Technician.

📌 Lab Support Technician in Ottawa
🏢 Ciena
📍 Ottawa