Step into a Full time Customer Service Manager role at Longo's, where your passion for food and commitment to top-tier customer service will inspire your team. Drive excellence in a fast-paced retail environment. As the Customer Service Manager, you will be at the forefront of coordinating operations and mentoring your team.

This leadership position requires a minimum of 2 years in a management role, emphasizing a strong dedication to service quality and team development. You'll implement strategies to enhance operational efficiency while ensuring compliance with safety standards. Key Responsibilities:

- Hire, lead, and train Team Members effectively
- Address and resolve customer and team challenges
- Maintain high standards in merchandising and operations
- Uphold company policies regarding health and safety
- Adapt to local market conditions and competitor actions Requirements:
- At least 2 years of management experience in customer service
- Robust computer proficiency and learning agility
- Knowledge of Food Safety and Employment Standards
- Ability to communicate and coach effectively
- Creative flair for designing attractive displays Your leadership will shape the customer experience at Longo's!

📌 Leadership Role in Customer Service (Toronto)
🏢 Longo
📍 Toronto