Join Wickaninnish Inn's Front Office team as a Luxury Guest Services Representative and Night Auditor, where your commitment to exceptional hospitality makes a lasting impact. This position combines guest engagement with operational excellence. As a representative and night auditor, you play a key role in ensuring guests receive premium service at all touchpoints during their stay.
You will manage reservations, handle financial transactions, and facilitate seamless check-in/check-out processes. Your focus on excellence aligns with Wickaninnish Inn's esteemed reputation. Key Responsibilities:
- Provide high-end, personalized service to each guest
- Take and process reservations efficiently
- Maintain accurate reservation files and documentation
- Oversee guest orientations and check-in/check-out tasks
- Balance nightly transactions across departments Requirements:
- Minimum 2 years' experience in luxury service environments
- Outstanding communication and multitasking skills
- Detail-oriented with robust organizational capabilities
- Mathematical accuracy and problem-solving experience
- Valid BC Class 5 Driver's License required Utilize your guest service skills and commitment to excellence at Wickaninnish Inn in this vital role.