Hearing Services at Baycrest has an exciting prospect for a

MEDICAL SECRETARY

Posting Number: 10213

Position Type: Permanent Full Time

Shift Type: Day shift (8:30am to 4:00pm), No weekends (subject to change)

Bi-Weekly Hours: 70 Hours, 7 hrs/shift

Union: SEIU Clerical

Hourly Pay Rate: $27.01 - $29.41

Date Posted: September 14, 2026

Internal Closing Date: September 24, 2026

About Us

At Baycrest, senior living reflects a commitment to supporting people as they age with purpose, fulfilment and dignity. Through communities such as Baycrest Terraces, we offer retirement living, assisted living and memory care services designed to meet evolving needs.

Baycrest’s Ambulatory Medical Specialty Clinics offer 16 different clinics (e.g. ENT, Urology, Ophthalmology, Neurology, Chiropody, Dental, Hearing Services). With a focus on geriatric care, we provide specialized assessment, treatment, care, support and education to clients seeking help for diverse health concerns.

Key Responsibilities

- Process referrals, booking and confirming appointments, as well as maintaining the team’s schedule
- Greets patients and facilitating an excellent level of customer service throughout the patient’s visit
- Process payment for non-OHIP funded care & OHIP funded care (Hearing Services)
- Liaise with various doctor offices to ensure completion of referrals or other documents requested by the team
- Prepare daily and monthly reports and any additional reports as requested
- Organize daily charts and other filing.




- Operates and maintains the computerized client information system
- Book client appointments
- Provide reception, telephone answering services and general clerical and administrative support
- Provide support for effective functioning of Ambulatory Medical Services
- Supports team meetings i.e. preparing agenda, circulating material and taking minutes etc.
- Maintains and compiles stats for Ambulatory Medical Services
- Organize clinic programs, as needed
- Order and maintaining supplies and equipment
- Work in close liaison with staff from other departments to maintain accurate information on clients
- Schedules clinical staff, ensuring accurate payroll

Qualifications

- Completion of a recognized post-secondary Office Administration – Medical program (i.e. Seneca College) or similar
- Two (2) years related experience
- Post-secondary degree or diploma preferred.
- Experience with Electronic Health Record Meditech, or scheduling program ESP, Blueprint are assets.
- Demonstrated knowledge of medical terminology
- Keyboarding speed of 65 w.p.m.
- Excellent computer skills, including MS Word, Excel and scheduling program
- Willingness and ability to learn all additional necessary computer programs required for this position
- Experience in a hospital environment
- Excellent written and verbal communication skills.
- Ability to do OHIP billing
- Ability to prioritize, organize workload and plan independently
- Demonstrated ability to effectively deal with complex, stressful situations and multiple demands

📌 Medical Secretary - Hearing Services TORONTO
🏢 Medisca Pharmaceuticals
📍 Toronto