Make your mark in hospitality as a Guest Services Partner with Brookstreet. This full-time position focuses on guest service excellence and operational efficiency.
Brookstreet seeks a Guest Services Partner with a strong background in Front Office operations. You will need at least two years of experience, excellent communication skills, and the ability to manage issues effectively. Being organized and goal-driven are crucial, and experience with tools like Opera Cloud will enhance your candidacy.
Key Responsibilities:
• Deliver exceptional guest service consistently
• Engage with guests to resolve issues promptly
• Collaborate with Reservations for seamless service
• Understand and meet the needs of VIP guests
• Monitor inventory during busy or sold-out nights
Requirements:
• 2 years of experience in Front Office operations
• Familiarity with Opera Cloud systems valued
• Strong skills in Microsoft Word and Excel
• Comfortable with cash handling
• Must be available for diverse shifts
Support Brookstreet's commitment to excellence in guest service as a vital team member.
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📌 Career as Guest Services Partner (Ottawa)
🏢 Brookstreet Hotel
📍 Ottawa