Embark on a rewarding journey with CPP Clinics as an IT Support Technician III in Montréal, optimizing IT solutions across our US clinics. This role emphasizes Microsoft 365 and security tooling expertise. As a senior escalation point, you will play a crucial role in IT support, tackling complex tickets from front-line technicians.

Your focus will be on maintaining high service levels and ensuring effective operations within our clinics. You will work with a variety of technologies, helping to standardize IT practices across locations. Key Responsibilities:

- Work on escalation queues, resolving complex tickets
- Administer Microsoft 365 services and permissions
- Support endpoint security using AV and EDR tools
- Diagnose telephony and networking issues efficiently
- Assist in the onboarding of new clinics to IT standards Requirements:
- 5+ years in IT support with a proven track record
- Expertise in Microsoft 365 and endpoint management
- Robust understanding of networking protocols
- Experience with cloud telephony administration
- Ability to communicate with non-technical staff Advance your IT expertise and contribute to exceptional patient care at CPP Clinics.

📌 Montréal IT Support Technician III Role (Montreal)
🏢 Cosmetic Physician Partners
📍 Montreal