About the Role
The Commercial Property Manager is responsible for the day-to-day management and performance of a portfolio of commercial and retail properties. This role focuses on delivering strong tenant relationships, ensuring operational excellence, managing vendor performance, and supporting financial performance through budgeting, cost control, and lease compliance.

The Property Manager acts as the primary point of contact for tenants and service providers while working closely with leasing, accounting, and operations teams to ensure properties are well maintained, compliant, and operating efficiently.

Key Responsibilities
Tenant Relations & Customer Service

Act as the primary contact for tenant inquiries, service requests, and concerns

Build and maintain strong tenant relationships to support retention and satisfaction

Ensure timely resolution of tenant issues and follow up to confirm completion

Conduct regular tenant communications and on-site meetings as required

Property Operations

Oversee daily operations of a portfolio of commercial and retail properties

Conduct regular site inspections to ensure properties are well maintained and compliant

Coordinate maintenance requests and supervise vendor performance

Ensure properties are operating in line with company standards and procedures

Manage after-hours and emergency response on a rotational basis

Financial Management & Reporting

Support annual budget preparation and ongoing forecasting

Monitor expenses and review monthly variance reports

Code and approve invoices in accordance with internal processes

Monitor arrears and follow up with tenants regarding outstanding balances





Support accruals and assist accounting with financial reporting as required

Vendor & Contract Management

Manage service contracts and vendor relationships

Obtain competitive quotes for services and support contract renewals

Ensure vendors meet service expectations and contractual obligations

Coordinate maintenance, repairs, and capital-related service work

Leasing & Asset Support

Support leasing activities including tenant coordination and unit showings

Maintain accurate tenant records and lease documentation

Interpret lease agreements to support enforcement of obligations

Work closely with leasing and asset management teams on occupancy and tenant needs

Compliance & Risk Management

Ensure properties comply with applicable municipal, provincial, and safety regulations

Support implementation of health, safety, and accessibility requirements (OHSA, AODA, etc.)

Coordinate routine inspections and required compliance testing (e.g., fire safety systems)

Assist with risk assessments and mitigation initiatives

Administration & Coordination

Maintain accurate property and tenant records

Coordinate communication between tenants, vendors, internal teams, and external partners





Support general administrative functions related to property operations

3+ years of commercial property management experience

Strong knowledge of tenant relations, leasing fundamentals, and property operations

Robust organizational and time management skills

Excellent written and oral communication and interpersonal abilities

Detail-oriented and solution-focused with strong critical thinking, sound judgment, and a proactive, timely approach to issue resolution.

Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

Experience with Yardi or similar property management systems considered an asset

What Success Looks Like in This Role

Strong tenant satisfaction and retention

Well-maintained, compliant, and operationally efficient properties

Proactive vendor management and issue resolution

Minimal escalations due to strong day-to-day management

Dental care

Extended health care

Vision care

Extensive EFAP program

Virtual Urgent Care

Accommodations
Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at [email protected]

AI Usage
As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow.

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📌 Commercial Property Manager (Ontario)
🏢 Kingsley Management
📍 Ontario