Client Services Ambassador At Sfu Burnaby

Client Services Ambassador At Sfu Burnaby

20 Sep
|
Simon Fraser University
|
Burnaby

20 Sep

Simon Fraser University

Burnaby

Become the face of Simon Fraser University's Big Data Hub as a Client Services Ambassador. Provide exceptional customer support, manage inquiries, and ensure seamless event experiences.

This role requires you to engage with clients, address general inquiries, and coordinate event bookings. You will handle clerical support tasks, maintain documentation, and facilitate communication between clients and service providers. Your critical thinking and organizational skills are essential for troubleshooting operational issues and ensuring the Hub meets client needs.

Key Responsibilities:
Serve as the first point of contact for clients
Manage bookings and inquiries with expertise
Check client specifications for accuracy
Collaborate with service providers for smooth operations
Ensure Hub facilities meet readiness standards

Requirements:
High school diploma and relevant coursework
Minimum 2 years of experience in a similar role
Proficient in office software and electronic calendars
Robust communication and interpersonal skills
Excellent organizational and customer service abilities

Leverage your organizational and supportive skills to enhance client experiences at SFU's Big Data Hub.

📌 Client Services Ambassador At Sfu Burnaby
🏢 Simon Fraser University
📍 Burnaby

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