Become a key player at Birchwood as a Customer Service Representative. Enjoy a full time position providing outstanding service through phone and digital communications.
In this quick-paced Contact Centre role, your primary focus will be on delivering exceptional customer experiences. You will engage with clients via calls, texts, and emails, requiring excellent multitasking skills and a proactive approach to meet booking targets while maintaining high standards of service.
Key Responsibilities: - Manage incoming and outgoing calls with professionalism - Efficiently gather customer information across various systems - Resolve customer inquiries and facilitate appointment bookings - Prioritize urgent issues for quick resolution - Utilize technology effectively in daily tasks
Requirements: - Robust background in customer service, preferably with call center experience - Excellent communication and organizational abilities - Automotive industry knowledge preferred but not required - Valid driver’s license and clean driving record necessary - Transport required for commuting to the site
Contribute significantly to Birchwood's mission of delivering top-notch automotive services in a rewarding environment.#J-18808-Ljbffr

📌 Join Birchwood's Customer Service Team Winnipeg
🏢 Birchwood Automotive Group
📍 Winnipeg