Overview

Languages

English

Education
No degree, certificate or diploma

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Rural area

Responsibilities

Tasks
Assign seats to passengers using computer reservation systems
Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met
Relay messages to operations control and downline stations
Maintain work records and logs
Trace missing baggage and/or cargo shipments
Weigh cargo items
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Clerical duties (i.e. faxing, filing, photocopying)
Help customers plan travel time and routes
Make, cancel and change flight reservations
Prepare and issue tickets and receipts
Process money,



cheques and credit/debit card payments
Provide customer service
Reserve seats for general public, travel agencies and tour companies
Work with minimal supervision

Credentials

Certificates, licences, memberships, and courses
Restricted Radio Operator's Licence

Experience and specialization

Computer and technology knowledge
Central reservation system (CRS)
Multi-line switchboard
Spreadsheet
Internet

Additional information

Transportation/travel information
Own transportation
Public transportation is not available

Weight handling
Up to 23 kg (50 lbs)

Personal suitability
Client focus
Dependability
Excellent oral communication
Flexibility
Interpersonal awareness
Organized
Reliability
Team player

📌 Airline Reservation Agent Fort Mcmurray
🏢 McMurray Aviation
📍 Fort McMurray