Join Making Waves as a Customer Service Representative and create welcoming experiences for families. We're seeking individuals who embody positivity and a service-first mentality.

In this energetic role, you'll engage directly with families, offering tours and managing their registrations for classes. A calm, organized approach will allow you to handle inquiries and multitask effectively, all while ensuring our facility remains a friendly, energetic space.

Your contribution directly influences the families' progress and comfort in the water.

Key Responsibilities:
Greet families and conduct informative facility tours
Book classes and process financial transactions smoothly
Respond to phone calls and emails with care
Offer assistance in program selection tailored to each swimmer
Keep the facility organized and prepared for activities

Requirements:
1 year of customer service experience is an advantage
Excellent communicator with a friendly demeanor
Capable of multitasking and staying composed
Basic computer skills and willingness to learn systems
Willingness to achieve Standard First Aid certification

Elevate customer experiences and build community connections with Making Waves!

📌 Making Waves Customer Experience Representative Mississauga
🏢 Making Waves Swim School
📍 Mississauga