Join Canada Life as the Director of Client Growth and Engagement Strategy, where you'll be at the forefront of transforming client experiences in the insurance sector. This role centers on growth and client engagement across key benefits services.

As a vital member of the Client Advisory Services team, you will spearhead initiatives aimed at improving client acquisition, engagement, and retention. Your responsibility includes analyzing insights from the sales funnel to craft effective engagement strategies, ensuring a data-driven approach to optimize outcomes. Your leadership will foster deeper connections with plan members and clients across Canada Life’s offerings.

Key Responsibilities:
• Spearhead growth initiatives driving client engagement
• Collaborate with Insurance Sales to enhance conversion rates




• Develop impactful client journeys and engagement strategies
• Optimize digital communications leveraging client feedback
• Measure and analyze the effectiveness of growth initiatives

Requirements:
• Over 7 years in client engagement leadership
• Proven experience in developing growth strategies
• Strong understanding of customer journey practices
• Ability to manage complex projects simultaneously
• Experience in perks or insurance industries

Deliver impactful strategies that enhance client relationships and outcomes with Canada Life.
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📌 Director, Client Growth and Engagement Strategy (Ontario)
🏢 Canada Life
📍 Ontario