Drive operational excellence in collections with Emera as a Service & Collection Coordinator in Halifax, NS. Your role will focus on customer service and efficient account management.

This full-time position requires a motivated individual to oversee service delivery, collections, and contract negotiations. You will utilize your problem-solving skills to manage contractor communications and respond to customer inquiries effectively. Your experience in B2B relationships and consultative selling will enhance customer retention and streamline billing processes.

Key Responsibilities:
• Coordinate and track service and maintenance schedules
• Issue purchase orders and maintain accurate records
• Oversee contractor compliance and communication




• Implement customer outreach strategies for secure payments
• Resolve customer billing disputes and concerns

Requirements:
• High school diploma; prefer related post-secondary education
• 2-3 years of relevant customer-facing experience
• Proficient in contract negotiations and collections
• Solid negotiation and organizational abilities
• Familiarity with Microsoft Office and accounting software

Contribute to customer satisfaction and operational efficiency with Emera in Halifax.
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📌 Halifax Service & Collection Coordinator (Nova Scotia)
🏢 Emera
📍 Nova Scotia