Join TKMNA as a Customer Service and Reception Specialist, handling core tasks like call management, visitor greeting, and mail processing. This role is essential in ensuring excellent service and smooth operations.

In this dynamic position, you will utilize the Cisco IP Telephone System to relay incoming calls while providing a courteous welcome to visitors. You will also manage the sorting and distribution of all incoming and outgoing mail, prepare invoices for mailing, and assist with various administrative tasks. This role requires strong customer service skills aligned with TKMNA's employee attributes and competencies.

Key Responsibilities:
• Use Cisco IP Telephone for call management
• Greet and assist visitors with their needs
• Receive, sort,



and post all incoming mail
• Prepare invoices efficiently for mailing
• Provide general clerical support and participate in special projects

Requirements:
• High school diploma or equivalent
• Knowledge of office procedures
• Competency in relevant computer applications
• Familiarity with customer service protocols
• Solid keyboarding abilities

Support TKMNA's mission through exceptional customer service and administrative expertise in this crucial role.
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📌 Customer Service and Reception Specialist (Quebec City)
🏢 thyssenkrupp Materials NA
📍 Quebec City