Support the mission of Cencora as a Bilingual Caseworker. This remote role is focused on reimbursement support and enhancing patient services in Canada.

Cencora is hiring for a Bilingual Caseworker to deliver essential services in patient and provider support. You will engage in coordinating case updates, resolving reimbursement documentation, and monitoring operational trends. Effective communication and meticulous record-keeping are crucial to successful case resolution.

Key Responsibilities:
• Assist with reimbursement requests for patient services
• Coordinate documentation and follow-up activities
• Resolve routine issues affecting reimbursement processes
• Maintain visibility and accuracy in case records
• Identify trends that may require escalation

Requirements:
• High School Diploma/GED or equivalent necessary
• Minimum of 2 years in case coordination or reimbursement support
• Bilingual in English and French essential
• Certification in customer support preferred
• Experience in healthcare or claims support roles

Use your skills in a agile role that contributes to Cencora's impactful work in healthcare.
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📌 Cencora Bilingual Caseworker Position (Quebec City)
🏢 World Courier
📍 Quebec City