Elevate member services at Meridian as a full time Member Experience Representative in Hamilton, Ontario. This role emphasizes empathy and the delivery of exceptional member experiences through effective communication.

In your position as Member Experience Representative, you will work in a supportive role focusing on the holistic growth of our members. You will bring initiative and accountability to every interaction, ensuring quality service while collaborating with internal business partners. Your contributions will play a key role in maintaining Meridian's reputation for exceeding member expectations.

Key Responsibilities:
• Deliver high-quality service to all members
• Promote products that enhance member financial health




• Maintain transaction accuracy and confidentiality
• Collaborate with branch leadership on initiatives
• Participate in community-focused activities

Requirements:
• Experience in a service-oriented or sales environment
• Strong communication and decision-making skills
• Willingness to work varying hours, including night and weekends
• Familiarity with computer systems
• High School diploma or relevant experience

Maximize member engagement and satisfaction with your expertise and dedication at Meridian Credit Union.
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📌 On-Site Member Experience Representative Position (Ontario)
🏢 Meridian Credit Union
📍 Ontario