Join Hard Rock Ottawa Hotel & Casino as a Pit and Shift Manager, leading Table Games and ensuring unforgettable guest experiences. This full-time role requires a commitment to quality service and operational efficiency.

You will be tasked with managing Table Games personnel and overseeing game operations, making strategic adjustments to enhance customer satisfaction and revenue. Your leadership will foster a team-oriented workplace while maintaining high standards and compliance with gaming regulations.

Key Responsibilities:
• Supervise staff and manage Table Games efficiently
• Review and adjust game limits and staffing levels
• Handle guest issues promptly and professionally
• Conduct performance management and training
• Collaborate across departments for exceptional service

Requirements:
• Bachelor's Degree or related work experience
• Minimum 2 years as a Table Games Pit Manager
• Over 5 years in various Table Games roles
• Excellent verbal communication and leadership abilities
• Ability to meet gaming commission requirements

Shape the gaming experience and team culture at Hard Rock Ottawa.
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📌 Pit and Shift Manager at Hard Rock (Quebec City)
🏢 Hard-Rock-Hotel-
📍 Quebec City