Elevate your professional path as a Hybrid Assistant Account Manager with PROLINK in Toronto, ON. This full-time position emphasizes client engagement and operational excellence in the insurance landscape.
In this role with PROLINK, you will support Account Managers and clients within Professional Associations and Affinity Groups. Your responsibilities will include answering client questions, maintaining records, and contributing to the department's efficiency. Strong communication and organizational skills are vital as you navigate tasks in a rapid-paced setting.
Key Responsibilities:
• Address client requests regarding renewals and services
• Manage document uploads and client data in HubSpot
• Assist with processing applications and changes
• Handle client payment collections and account reconciliations
• Suggest improvements for client service processes
Requirements:
• RIBO License is advantageous
• 1-4 years of relevant experience
• Familiarity with Microsoft Office products
• Effective time-management and prioritization skills
• Supportive team player with a client-focused mindset
Embrace an enriching career at PROLINK, where your contributions directly impact client service and operational growth.
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