Clipboard Health LLC is hiring a fully remote Worker Operations Team Lead to coach and develop a 200+ member operations team serving 400,000+ active professionals. You will drive coaching, performance improvements, and high-quality customer support while hands-on resolving issues.
Expertise in QA, metrics, and coaching logs, with experience using Zendesk, Metabase, and Amazon Connect, will be essential to lift the team and customer experience at scale.
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📌 Remote Customer Support Team Lead - Coaching & Ops (Quebec City)
🏢 Clipboard Health
📍 Quebec City
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