## Job Description# Associate, CM KYC Training & Competency* Develop and maintain KYC training materials, job aids, SOPs, reference guides, and onboarding content.* Facilitate virtual training sessions for analysts and operational teams.* Support competency assessments and ongoing learning initiatives.* Provide guidance on KYC onboarding, customer due diligence, ownership structures, and AML requirements.* Identify training gaps and create content to address knowledge deficiencies.* Partner with stakeholders to ensure training remains aligned with evolving regulatory and business requirements.* Support platform and process transformation initiatives.* 3-5 years of hands-on KYC file completion experience.* Experience within Capital Markets KYC environments.* Experience using Fen-E.* Strong understanding of AML and customer due diligence processes.* Experience creating training materials or operational documentation.* Robust Microsoft Office skills,



particularly PowerPoint.* Excellent verbal and written communication skills.* Adult learning or instructional design experience.* ADDIE methodology experience.* ACAMS certification.* Experience with AI productivity tools.· 5+ years of experience in completing AML KYC in the Capital Markets industry and ideally within Fen-E;· Demonstrated ability to create and maintain job aids, case studies, standard operating procedures/written supervisory procedures, and visuals to support that content;· Demonstrated ability to identify training/program gaps and develop content to address knowledge gaps;· Prior training experience an asset;· Experience or education in adult learning an asset.· Familiarity with CoPilot, ChatGPT, and Claude;· Demonstrated advanced written and oral communication skills; specifically including the ability to tailor message to audience understanding/knowledge;· Ability to provide and receive improvement-oriented feedback;· Experience with Fen-E.
#J-18808-Ljbffr

📌 Associate, CM KYC Training & Competency (Ontario)
🏢 Apex Systems
📍 Ontario