Drive performance and excellence as a Regional Support Manager at Splitsville Entertainment, situated in Calgary, AB. This position involves mentoring teams and frequent travel within Western Canada. You will play a crucial role in supporting the operations of multi-million-dollar centres and fostering a culture of success and growth.
Your leadership will aid in achieving financial targets and aligning centre operations with our strategic direction while enhancing guest satisfaction and service quality. Key Responsibilities:
- Manage regional financial performance and profitability
- Evaluate underperforming centres and implement improvements
- Support strategic alignment with annual business plans
- Collaborate with Marketing to track local ROI
- Conduct training initiatives to enhance team capabilities Requirements:
- 5-7 years operational experience in hospitality or entertainment
- Robust leadership and coaching capabilities
- Excellent customer service and relationship-building skills
- Proficient in Microsoft Office applications and POS systems
- Valid driver’s license with reliable transportation Bring your operational expertise and customer focus to Splitsville's vibrant team in Calgary.