Wolseley Canada is hiring a Technical Support Analyst in Burlington to provide expert IT assistance to our teams. Leverage your customer service orientation and technical knowledge to create seamless experiences.
In this critical support role, you'll engage with users to troubleshoot issues related to Windows, Office 365, and mobile devices. Your insights will help identify recommendations for hardware and software, ensuring operational excellence across the organization. Join a workplace that values inclusivity and comprehensive benefits from day one.
Key Responsibilities:
• Assist users in operating and troubleshooting IT equipment
• Configure desktop and laptop systems to meet standards
• Support software analysis for Microsoft Office and more
• Manage incoming support requests via calls
• Maintain secure user accounts and handle passwords
Requirements:
• College education in computer science or similar
• Robust communication skills, both orally and in writing
• Knowledge of computers, printers, and mobile technologies
• Familiar with IT support tools and Microsoft services
• Ability to handle tasks independently in a changing environment
Become a key player at Wolseley Canada, where your skills and contributions will make a real difference.
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