Salary Range: $60,000.00 To $70,000.00 Annually

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

As an Account Manager, Personal lines a typical day might include:

Customer Service & Account Executive Support

Collaborating and regularly meeting with Account Executive(s) and the BSAA Personal Insurance team to stay abreast of client file status

Collaborating with the BSAA Personal Insurance team, proactively obtaining underwriting information from potential and renewal clients

Demonstrating and applying an in-depth knowledge of binding authorities, insurer portals, and risk management principles

Negotiating new & renewal business terms with insurers

Working collaboratively with MGAs, as needed

Liaising with clients on the status of their request for coverage or renewal

Presenting quotes and/or renewals and endorsements to clients, obtaining orders and binds coverage with underwriters

Maintaining a technical and service-oriented relationship with the clients and underwriters

Keeping Account Executive(s) up to date on the status of client accounts

Providing friendly, professional service to customers and Account Executive(s)

Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard

Ensuring work is prompt, efficient, and accurate

Administration





Issuing invoices, endorsements, policy documents, etc.

Creating Binders and Cover Notes, as needed

Handling claims, including reporting to insurers, inputting current data, and updating clients on claims status

Managing daily administration of accounts, including correspondence; review of policy wordings, and issuance of new/renewal documentation

Working Accounts Receivable lists

Maintaining expiration lists and abeyances

Ensuring all documentation are accurate and accounts are kept in an orderly manner

Training and onboarding new Account Managers

Other duties, as assigned

You are passionate about:

Providing friendly, professional service

Making a positive difference to those around you

Sharing ideas and working with a great team of proactive, innovative thinkers

Learning, growing, and pushing past barriers

Living with integrity

Taking ownership of your work and actions

You’re outstanding at:

Building relationships – with clients, with underwriters, with colleagues … YOU are a people person!

Staying on top of priorities … YOU know every deadline and live by your To-Do list!

Paying attention to the little things that make a big difference … YOU dot your I’s, cross your T’s, and check all your boxes to make sure it’s done right ... the first time!

Managing your time … even in a pressure cooker, with deadlines looming, YOU keep your cool, knowing you’ve got this!





Proactively getting stuff done … YOU follow up and follow through!

Working behind the scenes to ensure an exceptional customer experience … YOU know that the customer expects excellence … and so do you!

Must haves:

Minimum 5 years’ Personal insurance experience, consistently meeting internal core competencies

General Insurance Agent Level II license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, with the ability to obtain a British Columbia license

Active pursuit of CAIB, CIP, CRM, or other insurance designations, considered an asset

Post Secondary Degree considered an asset

Experience using Epic broker management system an asset

What’s in it for YOU?

Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!

Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.

Competitive Employee Benefits Plan. The Axis Group has customized medical, dental, long-term disability, AD&D;, critical illness, EAP, and life insurance coverage for your & your family.

Work/Life Balance. Our offices operate 8:30am – 4:30pm, so no evenings or weekends. And we offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU.

We’re excited to meet YOU!

Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.

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📌 Account Manager (Ontario)
🏢 Axis Insurance Managers
📍 Ontario