Join Norsat International Inc. as a Customer Support Specialist, responsible for providing top-tier technical support for satellite communications and microwave technologies. This on-site role emphasizes customer interaction and technical documentation.

You will assist customers throughout the product lifecycle, ensuring effective communication and quick problem resolution. This position is perfect for early-career professionals with an education in Electronics or Telecommunications. Work alongside experienced teams to drive quality and customer satisfaction.

Key Responsibilities:
• Serve as the first point of contact for customer inquiries
• Maintain and update product support documentation
• Troubleshoot and resolve technical issues efficiently




• Track customer requests in the ticketing system
• Conduct training for customers and internal staff

Requirements:
• Diploma or Bachelor’s in a relevant field
• At least 1 year of customer support experience
• Solid analytical and troubleshooting capabilities
• Excellent written and verbal communication skills
• Familiar with RF and microwave technologies is a plus

Utilize your technical support skills and passion for customer service in this critical role at Norsat International Inc.
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📌 Customer Support Specialist at Norsat (British Columbia)
🏢 Norsat International
📍 British Columbia