Elevate customer service as the Customer Experience Team Lead at Destination Owl’s Head. Focus on enhancing service quality and creating welcoming experiences for all visitors.

In your strategic role, you’ll oversee customer interactions, streamline operations, and address group requests effectively. Collaborating with multiple departments, your leadership will ensure every guest enjoys a seamless experience from start to finish. Your focus on service excellence will resonate through every team member.

Key Responsibilities:
• Provide exceptional service and address customer inquiries
• Handle group requests throughout their experience
• Coordinate logistics with diverse departmental teams
• Maintain satisfaction levels for all guests served
• Innovate and implement improvement procedures

Requirements:
• Robust dedication to customer service
• Ability to demonstrate initiative and sound judgment
• Effective priority management skills
• Exceptional communication abilities
• Familiarity with the tourism and hospitality field

Shape unforgettable moments for guests at Destination Owl’s Head through passionate leadership and service commitment.
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📌 Customer Experience Supervisor at Owl's Head (Quebec City)
🏢 Head
📍 Quebec City