Become an Associate Client Support Specialist at Notified in Toronto, Canada, where you will engage clients and support their investor relations and public relations needs effectively. Enjoy a role that offers both in-person collaboration and remote flexibility.

This position is part of the global client support team dedicated to delivering high-quality service and ensuring client satisfaction by meeting service level agreements and key performance indicators. With your background in client-facing roles, you will assist clients daily and play a crucial role in resolving both simple and complex inquiries. Building solid relationships with clients will be your focus.

Key Responsibilities:
• Maintain productive relationships with clients daily




• Assist clients with business and system requirement definitions
• Help resolve basic production support issues
• Meet service level agreements and performance indicators
• Communicate client's needs to operational teams effectively

Requirements:
• Bachelor's degree or equivalent experience necessary
• Minimum 1 year in client-facing support roles
• Excellent communication via phone and chat
• Effective in troubleshooting support issues
• Strong organization and team-oriented mindset

Join Notified and leverage your skills to make an impact in client support in Toronto.
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📌 Toronto Associate Client Support Specialist (Ontario)
🏢 Notified
📍 Ontario