Who We Are At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.
Current work authorization for Canada is required for all openings. The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
How You’ll Make an Impact The Content Coordinator, Bilingual, is responsible for the strategic planning, governance, and day-to-day management of content on Fidelity Canada’s intranet, inSite. This includes coordinating and publishing bilingual content, maintaining French content, and ensuring information is accurate, relevant, and aligned with business priorities and broadly supporting Fidelity Canada’s corporate goal of building a great place to work. The role partners closely with stakeholders across the organization to identify content opportunities, develop editorial plans, and align communications with corporate objectives. The Content Coordinator, Bilingual, develops and executes communication and content strategies, calendars, and tactics that support Fidelity Canada’s vision and business goals. By creating high-quality, impactful bilingual communications, the role engages employees, strengthens culture and brand, and provides communications guidance to stakeholders to ensure consistent, audience-focused messaging across the organization.
Key Accountabilities Coordinate all aspects of inSite content management in conjunction with intranet specialist (Fidelity Canada intranet): Daily coordination and posting of all content on the Home Page, including the management of the Homepage schedule; monitoring the inSite Admin Inbox and SharePoint request calendar; provide support and guidance to the editorial contributors with their content; creating content for posting; managing and creating inSite analytics reporting; creating surveys for Fidelity Canada teams; and train new publishers. Act as one of the key contacts for inSite, including integration of systems, processes and technologies, documentation of job processes, emergency/back up procedures, liaising with IS to facilitate any maintenance required, and assessing and onboarding new technologies.



Support Fidelity Canada Culture – Work with internal partners to plan and execute cultural events, projects, and experiences. Examples include, but are not limited to, BBQ, Holiday Party, Family Day at Canada’s Wonderland, digital experiences, and more. Contribute to the growth of internal and external Fidelity Canada Social Media Channels by initiating content ideas and partnering with content providers in Corporate Affairs, Product, Marketing, Human Resources, and other departments.
The Expertise You Bring Advanced Communication skills in French and English Attention to Detail Advanced Knowledge of and experience with digital technologies (e.g. Adobe Experience Manager) Organizational Skills Project Management Skills
What We Are Looking For Experience: At least 2 years’ experience with content coordination (must have). 2 years’ experience with intranet production is an asset (nice to have). Experience with Emerging Technologies and/or AI (nice to have). Experience with interpreting data in adobe analytics (nice to have). Education: College degree or equivalent work experience Post-secondary degree in communications, informational technology, social or digital media (must have).
Benefits and Perks Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
Total Rewards That Reflect Your Impact Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $85,000 to $101,000 based on experience and qualifications.
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required. We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.
Why Work at Fidelity? We are proud to be recipients of the following: Awards




Canada's Top 100 Employers
Greater Toronto's Top Employers
Canada's Top Family-Friendly Employers
Canada's Top Employers for Young People
Outstanding Place To Work® Certified
Best Workplaces for Inclusion
Best Workplaces for Mental Wellness
Best Workplaces for Today's Youth
Best Workplaces for Women
Best Workplaces in Financial Services & Insurance
Best Workplaces in Ontario
Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
HRD - 5-Star Benefit Program
HRD - 5-Star Diversity & Inclusion Employer Designations
Canadian Compassionate Companies – Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Creative HR Team
About Us Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans.
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected]. No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected]. No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
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📌 Content Coordinator Bilingual (Ontario)
🏢 Fidelity International
📍 Ontario