Step into the Customer Experience Manager role at Indigo in the Edmonton Area, focusing on delivering exceptional customer service and driving omni-channel sales. This full-time position is integral to store success.

As a Customer Experience Manager, you will guide a team dedicated to providing intuitive recommendations and fostering a positive shopping workplace. You'll analyze sales data to identify improvement opportunities and execute strategic sales initiatives, ensuring a seamless experience for every customer.

Key Responsibilities:
• Inspire a team to deliver top-notch customer service
• Review sales performance and craft improvement strategies
• Ensure customer advocacy in all decisions
• Utilize technology to enhance omni-channel sales
• Lead customer-focused national and local events

Requirements:
• 2-3 years of retail management experience
• Excellent leadership and feedback skills
• Flexible availability, including evenings and weekends
• Capacity to lift and manage heavier items
• Preferred college education or equivalent work background

Drive unmatched customer satisfaction and team excellence at Indigo, where your leadership will inspire change.
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📌 Edmonton Customer Experience Manager Role (Alberta)
🏢 Indigo-Books-
📍 Alberta