Account Manager
Application Deadline: 30 September 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I9-D25_CA-TORONTO-SUPERVISORSUBURBAN

Reporting To: General Manager

Compensation: CA$65,000 - CA$70,000 / year

Description
The Account Manager will leverage his/her project management and managerial abilities to supervise functions for Reimagined Parking’s client-facing accounts. Reporting to the general manager, he/she will act as a key point of client contact while engaging in frequent client meetings and executing end-to-end operations, including staffing, expenditure, and budgeting.

Key Responsibilities

Serve as a key point of client contact to ensure the delivery of high-quality customer service for an assigned account(s); evaluate service quality and initiate corrective action

Interface with client representatives for status updates; addresses any actual or potential problems; assist line management in negotiation of client contract and provide support during client start-up; support security planning, assessments, and surveys; review and update post orders

Govern staffing operations for account by controlling labor costs and aligning schedules with client requirements

Oversee, coordinate, and spearhead recruitment, selection, orientation, training development and retention efforts of high caliber staff; administer driving training

Maintain and submit payroll records and other associate and business information

Plan assign, and direct work while coaching employees to drive productivity and engagement

Maintain a positive, professional environment by enforcing departmental dignity and respect and executing disciplinary actions

Ensure employees comply with applicable laws, regulations, policies, and procedures





Develop and direct assigned account budgets while providing input on company initiatives and resolving issues

Perform tasks and duties as required for an assigned account, including authorizing expenditures (I.e equipment, supplies, and vehicles) and maintaining inventory

Skills, Knowledge and Expertise

Excellent customer service and communication skills

Ability to verbally communicate with team members, management, and clients

Must have the ability to speak, read and write English

Knowledge of parking operations and procedures

Knowledge of supervisory practices and procedures

Skilled in staff supervision, including assigning work and providing training and discipline

Ability to provide positive direction and motivate performance

Must be willing to participate in the Company’s pre-employment screening process including drug screen and background investigation

Experience in account management and revenue collection

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Benefits
Join our team and enjoy an outstanding perks package, including:

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and AD&D; : Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.

Short-Term Disability (STD): Income protection when you need time to recover.

Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.

Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home

Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).

Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family

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📌 Account Manager (Ontario)
🏢 Reimagined Parking
📍 Ontario