Department Manager
Starting Salary:$48,000 annually, negotiable based on experience
Location:Greater Victoria, BC
Availability to Work:
Full availability is required. Work schedules are typically8.5-hour shifts, 5 days per weekand will vary based on restaurant operations. Shifts may include early mornings, days, afternoons, evenings, overnights, weekdays, and weekends, with varying days off.

Flexibility across all shifts is essential for this leadership position.

About Us
Carpenter Enterprises (B.C.) Inc.is an independently owned and operated McDonald’s franchise located in Greater Victoria. We are currently seeking aDepartment Managerto join our restaurant leadership team.

This is a permanent, full-time leadership positionresponsible for leading an assigned department while supporting the overall success of the restaurant.

Our Department Managers play an active role in restaurant operations. Approximately75–80% of the role is focused on on-floor shift management and area supervision, with approximately20–25% dedicated to administrative and department responsibilities.

Position Summary
In addition to the responsibilities of a Shift Supervisor, the Department Manager provides business leadership for an assigned department and contributes to achieving restaurant targets related tosales, profitability, people, operations, and guest experience.

You will lead by example, communicate business priorities to the team, and ensure employees receive the training, coaching, and support they need to be successful.

Depending on restaurant needs and experience, Department Managers may lead areas such asPeople, Guest Experience, Kitchen Operations, Facilities, or Beverage.

Key Responsibilities

Lead daily shifts and maintain accountability to McDonald’s operating standards

Supervise, coach, and provide direction to teams of approximately 11–15 employees

Identify operational gaps during shifts and take appropriate action to improve performance

Lead an assigned restaurant department and monitor progress against department goals and objectives

Review and analyze sales, guest count, operational, and profitability results

Complete weekly department walk-throughs to assess performance, identify opportunities, and develop action plans

Track and report department performance using department scorecards





Communicate business targets and priorities to employees

Train, coach, motivate, and develop employees to improve individual and restaurant performance

Maintain McDonald’s food safety, cleanliness, and operational standards

Ensure strong people practices and contribute to a positive, respectful workplace culture

Seek guest feedback and respond to and document guest concerns appropriately

Monitor company communications and ensure relevant operational, promotional, and procedural changes are understood and executed

Prepare for and participate in regular management meetings

Support another department when required and work closely with the General Manager and restaurant leadership team

Qualifications

Secondary (high) school graduation certificate preferred

Several years of recent experience in food preparation or food service, preferably within the last 3–5 years

2+ years of recent restaurant or food-service management experiencein a quick-service or high-volume environment

Previous experience leading aKitchen, Guest Experience, or People Departmentis preferred

McDonald’s management experience is considered an asset

Experience supervising and developing teams of approximately 11–15 employees

Valid First Aid and Food Safety certifications are preferred; the company can provide initial certification for qualified candidates if required

Strong leadership, coaching, decision-making, and problem-solving skills

Excellent verbal and written communication skills

Organized, flexible, reliable, and accountable

Ability to work effectively in a quick-paced, high-volume restaurant environment

Technical Skills

Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook

Familiarity with MS Windows and MS Access

Experience with accounting or business reporting software

Experience using POS systems and electronic cash registers

Comfortable reviewing operational and financial performance reports





Working Conditions & Physical Requirements

Approximately 8.5-hour shifts, 5 days per week

Combination of on-floor leadership and administrative responsibilities

Approximately 75–80% on-floor shift management and area supervision

Approximately 20–25% administrative and department management duties

Prolonged standing and walking

Frequent bending, lifting, and reaching

Exposure to kitchen equipment and cleaning products

Fast-paced, high-volume restaurant environment

Schedule may include early mornings, days, afternoons, evenings, overnights, weekends, and holidays based on operational needs

Compensation & Workplace Commitment
Working with us means having the opportunity to earn and learn while building your leadership experience in a safe, respectful, and inclusive workplace.

Starting salary of $48,000 annually, negotiable based on experience

3 weeks of vacation annually

Access to optional Health and Dental Insurance through Group Insurance Plan

Performance reviews completed bi-annually, with compensation reviewed annually based on performance

Eligibility to participate in a variable bonus program, where applicable

Employee food discounts, incentives, and recognition programs

Ongoing training and leadership development

Opportunities for career advancement within the organization

Safe, respectful, and inclusive workplace

Who Can Apply
Applicants must be legally entitled to work in Canada and able to maintain authorization to work for the requirements of the position.

This position does not include LMIA support.

About McDonald’s
In 1954, Ray Kroc discovered a small burger restaurant in California and wrote the first page of McDonald’s history. In 1967, the first McDonald's Canada opened in Richmond, B.C., and we’ve been growing with our communities ever since.

Today, McDonald's Canada is proud to be one of the world’s leading foodservice retailers, offering employment opportunities in both corporate-owned restaurants and independently owned franchises.

Carpenter Enterprises (B.C.) Inc.is committed to creating a diverse and inclusive workplace. We provide fair, equitable, and accessible opportunities for all employees and applicants. Accommodations during the application process are available upon request.

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📌 Department Manager (British Columbia)
🏢 McDonald's Canada
📍 British Columbia