Shape the future of customer experience at Genesys as a Senior AI Solution Consultant. Utilize cutting-edge AI solutions to reinvent service delivery. In this role, you will influence how over 8,000 organizations integrate AI into their operations for enhanced efficiency.

Your expertise in technology consultancy, combined with a passion for problem-solving, will allow you to deliver impactful solutions tailored to diverse business needs. Collaborate cross-functionally to drive customer success. Key Responsibilities:

- Facilitate workshops to identify industry-specific gaps
- Design AI-driven demos aligning with customer goals
- Conduct technical discovery sessions to uncover integration points
- Validate solutions through live trials and presentations
- Share customer insights to enhance product offerings Requirements:
- Minimum 5 years of experience in solution consulting
- Knowledge in AI technologies and integrations
- Strong skills in stakeholder engagement and communication
- Experience with cloud platforms and SaaS solutions
- Bilingual (English and French) is a plus Elevate customer experiences through AI innovation and your analytical skills at Genesys.

📌 Senior AI Solution Consultant at Genesys (Canada)
🏢 Genesys Cloud Services
📍 Canada