Shape learning for MaintainX users as a Senior Customer Education Specialist. Your insights will help develop educational content through webinars and in-person training sessions. MaintainX, part of Autodesk, is seeking a Senior Customer Education Specialist dedicated to creating impactful educational materials.

This role will encompass collaboration across teams to design and produce content tailored to user needs. Solid educators with proficiency in content development tools will lead the way in making MaintainX's platform more accessible and user-friendly. Key Responsibilities:

- Assess educational content needs with subject matter experts
- Continuous audience research for skill development relevance
- Implement learning models (ADDIE, SAM) in content creation




- Deliver live and on-demand training experiences
- Collaborate on the educational roadmap with the Customer Education team Requirements:
- Over three years in Customer Education or similar roles
- At least one year of experience in instructor-led training
- Knowledge of training content tools (PowerPoint, Google Slides)
- Experience with webinar delivery systems like CloudShare
- Ability to convey technical concepts clearly Transform user education at MaintainX and empower customers to excel in their operations.

📌 Senior Customer Education Specialist Role (Montreal)
🏢 Socket.dev
📍 Montreal