Drive customer satisfaction as a Service Advisor with Van Mossel Guernsey Limited, expertly managing the service visit experience. Coordinate workshop activities and ensure premium service for all clients.

In this full-time role, you will be tasked with being the main contact for customers during their service or repair visits. You'll schedule appointments, manage the workflow in the workshop, and promote service enhancements. Your proactive updates and approach will directly influence customer loyalty and workshop efficiency.

Key Responsibilities:
• Schedule and confirm service and repair appointments
• Arrange service loan cars or alternate transport options
• Input customer and vehicle data accurately into the system




• Greet customers and establish their service needs promptly
• Conduct necessary vehicle inspections or road tests

Requirements:
• Strong background in customer service roles
• Experience in the automotive industry beneficial
• Ability to multitask in a energetic environment
• Proficiency in maintaining accurate customer records
• Knowledge of automotive products and services

Deliver exceptional customer experiences and ensure effective service operations at Van Mossel Guernsey.
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📌 Service Advisor at Van Mossel Guernsey (British Columbia)
🏢 States of Guernsey
📍 British Columbia