Get to Know Us: At Shelburne Smile Centre, we are committed to providing exceptional, personalized dental care in a welcoming and patient-focused environment. Our team takes pride in building lasting relationships with our patients and helping individuals and families achieve healthy, confident smiles. We believe in creating a positive experience at every visit by combining quality dental care with compassion, professionalism, and genuine attention to each patient’s needs.
As a Treatment Coordinator, you will play an important role in helping patients understand and feel confident about their recommended treatment. You will work closely with our clinical and administrative teams to coordinate care, explain treatment plans and financial options, answer patient questions, and ensure a seamless experience from consultation through treatment. We are looking for a compassionate, organized, and personable individual who enjoys connecting with people and is passionate about making a meaningful difference in the patient experience.
Schedule: Full time Monday 11am-8pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 8am-5pm
Fridays 9am-5pm
Alternating Saturdays 9am-2pm
What Sets Us Apart: Grow Without Limits: We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program





Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Treatment Coordinator position is$27-$30/hourdepending on skills, experience, and location.
Please note that this is areplacementjob opening.
Your Role: Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options

Support treatment planning by coordinating appointments and follow-ups with the dental team

Present treatment costs, collect payments, process insurance claims, andassistwith payment plans

Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care

Maintainaccuratepatient records and ensure smooth scheduling tooptimizechair time

Collaborate with clinical and administrative staff to deliver seamless, high-quality care

Uphold privacy, ethical, and regulatory standards in all patient interactions

About You: Previousclinicalexperience as a Treatment/Scheduling Coordinatorisrequired

Previous Dental Assisting experience is required

Knowledge and understanding ofdental treatment plans and ability to educate patientsisrequired

Experience with dental software programs isrequired

Strongcustomerserviceexperience

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📌 Treatment Coordinator & Receptionist - Shelburne Smile Centre (Ontario)
🏢 Shelburne Smile Centre
📍 Ontario