Step into a transformative role at Neilson as Sales Contact Centre Manager located in Toronto or Calgary. Develop high-performing teams focused on exceptional sales outcomes.

You will lead a group of Sales Managers and Advisors, implementing strategies to meet and exceed sales objectives. Your leadership will emphasize continuous improvement and a commitment to customer satisfaction. This role requires robust oversight of compliance standards and the ability to motivate your team through coaching and feedback.

Key Responsibilities:
• Oversee day-to-day operations and streamline workflows
• Provide continuous mentoring to Sales Managers
• Monitor KPIs and implement target-driven improvements
• Ensure adherence to regulatory and QA standards
• Prepare performance reports and recommend strategic enhancements

Requirements:
• 3+ years of sales management experience
• Successful track record in meeting sales goals
• Familiarity with compliance requirements
• Excellent communication and leadership skills
• Proficient in CRM and performance tracking tools

As Sales Contact Centre Manager, you will empower your team while enhancing the customer experience at Neilson.
#J-18808-Ljbffr

📌 Sales Centre Management Role at Neilson (Ontario)
🏢 Neilson Financial Services
📍 Ontario