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Reporting to the Manager, Shared Service Accounting & Financial Reporting, the Supervisor, Accounts Receivable provides leadership and oversight for a remote Accounts Receivable team supporting Covenant Health operations across multiple sites. The role is responsible for staff scheduling, workload management, training, coaching, and day-to-day operational support, while ensuring accurate and timely billing, cash receipting, collections, reconciliations, resident trust accounting, and customer service activities. The Supervisor serves as a key liaison between Covenant Health Financial Operations, site-based clerks and program assistants, and Alberta Health Services, providing guidance on Accounts Receivable processes, Connect Care workflows, and financial procedures. The role supports process improvements, compliance with organizational policies and procedures, strong internal controls, and the delivery of high-quality Accounts Receivable services across Covenant Health.

Description:
Accounts Receivable Operations (75%); Lead Accounts Receivable functions, including billing, cash receipts, collections, petty cash, customer service, resident trust accounting, and ancillary billing. Support Connect Care receivable processes and act as liaison with AHS Billing, Cash & Collections. Ensure revenue, cash receipts, and receivables are accurately recorded, reconciled, and supported by effective internal controls. Oversee AR reconciliations, cash handling processes, business office operations, and financial reporting activities. Review and approve daily cash reports, petty cash transactions, cheque requisitions, and related documentation. Support process improvements, policy updates, billing rate changes, and audit requirements.



Oversee collections activities and resident trust accounting.

Leadership & People Management (25%); Recruit, schedule, train, supervise, coach, and develop Accounts Receivable staff. Coordinate onboarding, cross-training, and ongoing learning to maintain operational expertise and service standards. Manage attendance, performance, and workload allocation to ensure efficient service delivery. Address employee and customer concerns and foster a collaborative, customer-focused work environment. This position is non-unionized.

Classification: Supervisor

Union: COV OUT OF SCOPE

Unit and Program: Accounts Receivable - Financial Operations

Primary Location: One Twelve Campus

Location Details: As Per Location

Temporary Employee Class: Temporary Full Time

FTE: 1.00

Posting End Date: 17-SEP-2026

Date Available: 01-OCT-2026

Temporary End Date: 05-FEB-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Hourly Salary: $32.99

Maximum Hourly Salary: $49.49

Vehicle Requirement: Not Applicable

Required Qualifications
Grade 12 diploma or equivalent required. A diploma in accounting from a recognized post secondary institution is required, a degree is preferred. Seven to Ten years progressively responsible experience in Billing, Cash handling, and account analysis as well as 2-3 years of supervisory experience. A combination of education and experience would also be considered.

Additional Required Qualifications
As required.

Preferred Qualifications
Experience in health care sector. Experience leading in a Union environment. Experience with Connect Care and HRCM for billing purposes.

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📌 AR Supervisor (Alberta)
🏢 Covenant Health Canada
📍 Alberta