About the role Tutors are our supply side. You will own their first ninety days: getting a listing live, getting the first booking, and keeping the calendar full.
What you will do Onboard recent tutors and coach them on listings that convert.
Spot at-risk tutors before they churn, and do something about it.
Feed what you hear back into product.
What we are looking for 2+ years in customer success, account management or teaching.
Fully bilingual, English and French.
Comfort with a CRM and with your own numbers.