Become the Manager of Dispute Resolution for Accident Benefits at CGIC. This hybrid position involves leadership and strategic influence to optimize claims outcomes.

You will guide a specialized team in dispute resolution, focusing on Accident Perks claims. Your responsibilities include performance oversight, data analysis for trend identification, and fostering improvement strategies that align with our claims approach. Deliver exceptional service as you manage complex legal matters.

Key Responsibilities:
• Lead recruitment and development of dispute resolution professionals
• Oversee and advise on complex LAT issues and dispute strategies
• Examine claims data to uncover trends and risks
• Develop training resources to elevate staff knowledge




• Collaborate with various stakeholders to enhance operations

Requirements:
• Seven years of experience in insurance or a related field
• Relevant post-secondary degree and ongoing certification pursuit
• Strong leadership and team development skills
• In-depth knowledge of Ontario Accident Benefits
• Proven analytical and negotiation strength

Drive impactful change and customer satisfaction in a hybrid work setting with CGIC, supporting your professional growth.
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📌 CGIC Accident Benefits Dispute Manager (Ontario)
🏢 Co-operators General Insurance
📍 Ontario