Step into a pivotal role as Insurance Team Lead at Brokerunion, focusing on enhancing client services and team performance in a hybrid work environment. Lead a dynamic group of insurance professionals to success.

Brokerunion Insurance is looking for a seasoned broker to take charge of the Account Management Team, focusing on personal and commercial insurance. This role emphasizes leadership by guiding team members, managing client relationships, and achieving established performance goals. Ideal for those with prior supervisory experience and a passion for mentoring others.

Key Responsibilities:
• Directly manage the Account Management Team's daily activities
• Establish and uphold service standards and accountability
• Monitor KPI trends, including client retention and sales




• Facilitate coaching and development discussions with staff
• Assist team members with complex client or underwriting issues

Requirements:
• 4+ years of experience in insurance brokerage
• Solid understanding of personal and commercial insurance
• Previous leadership or coaching experience preferred
• Solid skills in communication and conflict resolution
• Experience with Broker Management Systems an advantage

Lead with confidence at Brokerunion and shape the future of client service excellence.
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📌 Insurance Team Lead at Brokerunion (Ontario)
🏢 Brokerunion Insurance
📍 Ontario