Contribute to your community as a Customer Service Representative with BC Public Service, located in Cranbrook, BC. This full-time, on-site opportunity allows you to deliver exceptional, inclusive services.

In this vital role with the In-Person Services Team, you will assist citizens in various ways, from processing payments to handling applications. You will utilize your strong customer service skills in rapid-paced environments, ensuring that every client feels valued and supported. Your work will help enhance the lives of individuals and communities throughout British Columbia.

Key Responsibilities:
• Engage with clients in-person and via telephone
• Manage payment processing and application reviews
• Maintain accurate data entry and service records




• Provide support in a high-volume customer-focused setting
• Follow established government guidelines for service delivery

Requirements:
• Completion of Grade 12 or equivalent
• Experience serving diverse customer populations
• Competency in using MS Word, Outlook, and Excel
• Familiarity with digital platforms for data management
• Skills in conflict resolution and managing sensitive situations

Become a part of BC Public Service to help foster a supportive environment that empowers citizens across the region.
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📌 Cranbrook Customer Service Representative Opening (British Columbia)
🏢 British Columbia Public Service Careers
📍 British Columbia