Join Roots as a Team Lead, where your leadership will elevate customer service and operational success. This position focuses on inspiring the team to create lasting brand loyalty.
Roots is seeking a Team Lead to link our leadership team with sales associates. Your responsibilities include supporting store management and driving an environment focused on exceptional customer experience. With a minimum of one year retail experience, you'll contribute to team motivation and improve store operations.
Key Responsibilities:
• Model selling and customer service behaviors
• Execute action plans with store management
• Coach team members on service fundamentals
• Resolve customer service issues promptly
• Perform opening and closing store procedures
Requirements:
• 1+ years in retail apparel, luxury retail preferred
• Demonstrated ability to lead a sales team
• Experience with POS and daily banking processes
• Strong organizational skills and self-motivation
• Flexible availability for varied shifts
Enhance Roots' brand legacy by fostering a customer-centric approach through strong leadership and collaboration.
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📌 Team Lead Role at Roots (Toronto)
🏢 Kibbi Technologies
📍 Toronto