Transform customer interactions as a Senior Customer Service Representative at Wesco, specializing in supply chain solutions and relationship management. Help resolve complex inquiries efficiently.

In this role, you will respond to diverse customer inquiries, leveraging your 5+ years of experience in the field. You will act as a liaison between customers and departments, ensuring high levels of satisfaction. Your ability to analyze data and train team members will strengthen customer relationships and support the overall supply chain environment.

Key Responsibilities:
• Maintain business relationships with accurate and prompt service
• Address escalated concerns from internal departments
• Mentor team for improved customer service practices




• Efficiently process payments for cash account clients
• Research and resolve issues on behalf of customers

Requirements:
• High School Degree or Equivalent, College Diploma preferred
• Minimum 5 years relevant experience
• Solid time management and detail-oriented skills
• Excellent verbal and written communication skills
• Proficient in MS Word, Excel, and email functions

Bring your customer service skills to Wesco to enhance satisfaction and support team success.
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📌 Wesco Senior Customer Service Representative (Alberta)
🏢 Socket.dev
📍 Alberta