Become Lead Supervisor for the Client Solutions team at Aviso, a prestigious wealth management organization championing the financial health of Canadians. This impactful role prioritizes client satisfaction and operational excellence.

In this position, you will be responsible for service quality management and continuous improvement initiatives in the Service Centre. Partnering with various departments and managing team dynamics, you will play a key role in delivering exceptional client experiences.

Key Responsibilities:
• Foster a culture focused on client-first service
• Collaborate with peers to create efficient operational processes
• Offer targeted coaching to enhance team skills
• Oversee quality reviews for service delivery
• Monitor staffing and ensure adequate coverage at all times

Requirements:
• Robust client relations and supervisory experience
• Proficient in performance monitoring and management
• Skilled in conflict resolution and issue tracking
• Commitment to service excellence
• Capability to adapt to changing workflows

Champion effective leadership and customer service excellence as the Lead Supervisor at Aviso.
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📌 Lead Supervisor, Client Solutions at Aviso (Ontario)
🏢 Aviso
📍 Ontario