We’re looking for a strategic, collaborative, and highly organized Project Manager to join our PeopleComms Technology Project Management Office. This role leads complex, global HR technology and transformation initiatives from definition through adoption and value realization. You’ll coordinate cross-functional teams, manage delivery across predictive, Agile, and hybrid approaches, and balance business outcomes, colleague experience, risk, privacy, security, compliance, cost, and sustainable support.

This high-visibility role helps shape the future of work by delivering integrated platforms, automation, data, and responsible AI capabilities that improve how HR services are experienced and operated globally.

What You Can Expect

Boundless opportunities: Build future-ready skills through complex global assignments, continuous learning, coaching, and exposure to leading HR platforms, automation, data, and responsible AI.

A global impact: Think big, challenge the status quo, and deliver changes that improve how colleagues experience HR services across markets.

A supportive environment: Bring your perspective, be yourself, and work with an inclusive global team that values flexibility, well-being, recognition, open collaboration, and shared success.

Position Responsibilities

Lead complex, global business and technology initiatives from discovery and planning through implementation, transition to operations, adoption, and value realization.

Partner with business and product leaders to translate approved outcomes into executable delivery plans, governance structures, milestones, and success measures.

Select and apply predictive, Agile, or hybrid delivery methods based on the work, risk profile, dependencies, and organizational readiness.

Own integrated plans, budgets, forecasts, resources, vendors, dependencies, risks, issues, assumptions, and benefits, escalating decisions with clear recommendations.

Build alignment across business owners, product teams, HR, technology, operations, Legal, Privacy, Security, Risk, Compliance, and external partners.

Embed privacy, security, regulatory, records, accessibility, data, and responsible AI requirements into delivery plans and stage gates.

Drive change readiness and adoption by planning stakeholder engagement, communications, learning, process changes, operating model impacts, and reinforcement.

Use delivery data and AI-enabled tools responsibly to improve forecasting, decision-making, risk sensing, reporting, and team productivity while maintaining human accountability.

Provide concise, decision-oriented reporting on outcomes, milestones, financials, capacity, risks, dependencies, adoption, and benefits.

Establish a sustainable transition to Day 2 operations, including ownership, support processes, service measures, release planning, documentation, and continuous improvement.

Coach project teams, strengthen delivery discipline, and foster transparent accountability, inclusive collaboration, and learning.

Required Qualifications

7+ years of progressive project management experience delivering large-scale,



cross-functional technology or transformation initiatives in global, matrixed environments; experience in HR technology, employee experience, or financial services is preferred.

Demonstrated experience implementing enterprise platforms, preferably Workday Learning, Talent, Performance, or Succession, and learning technologies such as Sana Learn.

PMP is strongly preferred. A recognized Agile or scaled delivery credential, such as PMI-ACP, Certified ScrumMaster, Professional Scrum Master, or SAFe Agilist, is an asset.

A recognized change management credential, such as Prosci Change Management certification or CCMP, is an asset.

Demonstrated ability to deliver complex initiatives within a broader portfolio environment by balancing competing priorities, resource constraints, cross-program dependencies, and sequencing impacts while ensuring alignment to strategic objectives and overall Book of Work commitments.

Demonstrated ability to influence outcomes without direct authority, driving alignment, decisions, and accountability across business and technology stakeholders while navigating complexity, ambiguity, and competing priorities.

Training or certification in responsible AI, AI project management, data governance, privacy, cybersecurity, or risk management is an asset; practical experience deliver`ing AI-enabled or data-intensive initiatives is preferred.

Strong command of predictive, Agile, and hybrid delivery, including business cases, integrated planning, financial management, vendor delivery, dependency management, governance, benefits realization, and transition to operations.

Working knowledge of enterprise architecture, integrations, APIs, data flows, testing, release management, controls, and service management; technical depth is not required, but the ability to challenge assumptions and connect decisions across these areas is essential.

Experience with project, product, and collaboration tools such as Jira, Confluence, Smartsheet, Microsoft 365, or equivalent platforms, including responsible use of AI-enabled productivity tools.

Executive-level communication, facilitation, influence, and decision support skills, with the ability to make complex technical, regulatory, and delivery issues clear to diverse audiences.

Solid analytical judgement, curiosity, adaptability, and comfort leading through ambiguity, organizational change, and distributed time zones.

Bachelor’s degree or equivalent practical experience in business, technology, human resources, engineering, or a related field.

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team,



we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

關於宏利和恒康
宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主
在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [email protected]。

Referenced Salary Location
Toronto, Ontario

Working Arrangement
混合式

Salary range is expected to be between
$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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📌 Project Manager (Ontario)
🏢 Manulife Financial
📍 Ontario